Most local businesses respond to fewer than 1 in 10 reviews — not because they don't care, but because nobody has time. When a customer reads an unanswered review, most of them move on. They don't call back. Gleam makes sure that never happens.
Most owners think managing reviews takes time they don't have. Gleam owners spend less than 5 minutes a week on reviews — because Gleam handles the rest.
No checking Google. No writing responses. No logging into dashboards. Gleam monitors your reviews 24/7 and responds automatically — while you sleep, work, and take weekends off.
We analyze your website copy and existing responses before we write a single word. Your Gleam responses will sound like you wrote them — not a copy-paste template. Customers won't know the difference.
You only hear from Gleam when a negative review needs your personal touch. We text you a draft. You reply APPROVE. It's live. That's your entire involvement for sensitive reviews.
On the 1st of every month, a full reputation report lands in your inbox — no login required. See your rating trend, response rate, and what customers keep saying about you.
While you're running your business, your online reputation is either growing or eroding — with or without your involvement.
Every time someone Googles your business and sees a 1-star review with no reply, some of them move on. They don't call. They don't ask questions. They just pick the other guy. You'll never know how many — because they never showed up.
Slow or no response to negative reviews signals indifference to prospective customers. Every day you wait, more people see an unaddressed complaint — and choose your competitor.
Businesses that systematically respond to reviews dominate local search. While you're not responding, competitors are accumulating the social proof that wins new customers.
Sign up, connect your Google Business Profile, and enter your mobile number. No software to install. No IT help needed. You're live in under 5 minutes.
New review detected within 30 minutes. A voice-tuned response is drafted automatically. 4 & 5-star reviews post without you lifting a finger. Negative reviews come to you via text — reply APPROVE to post.
On the 1st of every month, your full reputation report lands in your inbox — new reviews, rating trend, response rate, and a plain-English breakdown of what customers keep saying. 30-second read.
Purpose-built for local business owners who don't have time to manage their reputation manually.
We analyze your website and existing responses to learn your tone. Every reply sounds like you wrote it — not a generic bot. Customers won't know the difference.
On the 1st of every month, a full report lands in your inbox — new reviews, average rating, response rate, and a plain-English breakdown of what customers keep saying.
No app. No dashboard. No login. When a sensitive review needs your touch, we text you the draft. Reply APPROVE. It posts. Done in 10 seconds.
No setup fees. No contracts. Cancel anytime. Your reputation runs on autopilot from day one.
For single-location businesses
For multi-location or high-volume businesses
I had 23 unanswered Google reviews when I signed up. Gleam caught up on all of them in 48 hours and now handles every new one automatically. I haven't logged into Google Business in months.
The responses sound exactly like me — my team even thought I was writing them. We got a 4.8-star average now after being stuck at 4.1 for two years. Gleam handles everything.
A 1-star review came in on a Saturday. Gleam texted me a draft, I replied APPROVE, and it was live in seconds. The customer followed up saying they appreciated the response. That's never happened before.
When you connect Gleam, we analyze your website copy and any existing responses you've written — learning your tone, your phrases, your personality. The result: responses that sound like you wrote them.
"Thank you so much for taking the time to share your experience with us! We truly appreciate your valuable feedback and we strive to ensure every customer has an exceptional experience. Rest assured we will use your input to continuously improve our services."
"Thanks Sandra — so glad Dr. Patel and the team made your daughter feel at ease. That's exactly what we're here for. Looking forward to seeing you both at the next visit!"
See 60 real responses across 6 industries → Browse Examples
Start your 14-day free trial today. No contracts. No setup fees. Cancel anytime.
No contracts. No setup fees. Cancel anytime.